Episode 540 · February 21, 2024

The Art of High Case Acceptance

The Art of High Case Acceptance

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Featured Guest

Ella Mullokandova, RDH, BSDH

Ella Mullokandova, RDH, BSDH

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RDH, BSDH

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Ella Mullokandova, RDH, BSDH is a Co-founder of Converge Dental and a practicing dental hygienist. She graduated with a Bachelor of Science in Dental Hygiene from the University of Missouri, Kansas City in 2004 and has extensive experience in implant, cosmetic, general, oral surgery, and periodontal dentistry. She enjoys learning and understanding business operations of all aspects of a dental practice and emphasizes the importance of shared leadership for practice success. She finds great satisfaction in guiding and inspiring teams to transform their practices into happy, productive, stress free, profitable, and constantly growing environment with an emphasis on providing exceptional customer experiences. Ella routinely attends classes and seminars to stay up to date with latest advancements and technology. She is excited to see how technology is transforming dentistry today.
On a more personal note, she is fluent in Russian and understand several other languages. In her free time, she enjoys spending time with her husband and three kids: hiking, dancing, baking, and simply acting silly. She also loves to travel and see the world! You can contact her at Ella@convergedental.com

Episode Summary

Today we're going to address the age-old question, how do we increase patience acceptance of our treatment plans? Now there is a lot behind this, including quite a bit of psychology of course, so to help us put this all in perspective, is our guest Ella Mullokandova. Ella has over 16 years of experience as a dental hygienist and restorative dental partner. She is the co-founder of Converge Dental, a company that helps dental practices succeed and grow, emphasizing the importance of an organized, systematic approach to improved patient care and profitability.

Keywords

dentaldentistViva Learning OriginalsPractice Management

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