Episode 352 · December 7, 2021
The Extraordinary New Patient Experience
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Featured Guest
Dr. Ankur Gupta
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Dr. Gupta graduated from the University of Michigan School of Dentistry in 2004. After completing a 1 year general practice residency in Cleveland, OH, he started a private practice in a suburb west of Cleveland. After 3-4 years of "treading water," he shifted his focus and aggressively sought the study of core business principles, resulting in a tremendous increase in profit margin, decrease in stress, and a more meaningful professional identity. He is now invited to lecture for several dental society study clubs, dental society annual sessions, post-doctoral residency programs, and several CE offerings throughout the country, ending all of his presentations with practical, realistic, implementable ways to be better.
Episode Summary
Dental podcast: Welcome to DentalTalk. I'm Dr. Phil Klein. So today's question is, "What makes your office different?" If your answer is "friendly, caring, excellent clinical skills, " well, that's all great, but pretty much every dental office is saying the same thing. So let's switch gears a bit and ask, What are specific services that you can offer that will make your practice different?" In this podcast we're going to answer that question by learning about services that any office can employ, which will truly make you unique and stand out... and at the same time leave your patients completely amazed.
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