Episode 805 · September 21, 2026

Risk Is the New Diagnosis: Rethinking How We Practice Dentistry

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Penny Hatzimanolaikis

Penny Hatzimanolaikis

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DHP(c), BDSc. MSc. EdD(c)

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Penny Hatzimanolakis has specialized in periodontics and prosthodontics since 1994 and joined the University of British Columbia’s dental faculty in 2002. Currently pursuing a doctorate in Educational Leadership, she champions evidence-informed, proactive approaches to oral-systemic health. A published author and national speaker, she serves as an advisor on multiple industry boards. Through her centre, Elevate Oral Health and Learning Centre, Penny provides advanced training and inclusive, individualized patient-centred care, with a strong commitment to supporting underserved communities.

Episode Summary

Dentistry has become remarkably good at repairing disease. We restore teeth, replace missing teeth, treat periodontal disease, and manage the consequences of oral disease every day. But what if our greatest measure of success shouldn’t be how well we treat disease—but how effectively we prevent it from happening in the first place? Our guest today, Penny Hatzimanolakis, has spent decades thinking about and practicing dentistry in precisely this way. Penny has specialized in periodontics and prosthodontics since 1994 and joined the University of British Columbia’s dental faculty in 2002. She believes that understanding the why—the underlying risk factors that contribute to disease—can fundamentally change the way we practice. Instead of waiting for disease to appear and then treating it, what if we could identify risk earlier, intervene sooner, and practice truly proactive dentistry—preserving our patients’ natural teeth and tissues for as long as possible? Stay tuned for a fascinating conversation about what success in dentistry really means, and how a better understanding of risk can help us move from repairing disease to preventing it.

Transcript

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This transcript was automatically generated and may contain errors or inaccuracies. It is provided for reference and accessibility purposes and may not represent the exact words spoken.

Now you can really take this protocol and go as deep as you think would be ideal for your practice. So if you want to do salivary diagnostics, this is something that you would now could introduce. Or you can keep it as simple and straightforward of just saying, hey, you know what, this patient I think is having a hard time buffering because when I disclose the patient, I see all this acidity in the mouth. What's going on? Again, going back to why is what is being presented right now going to help? me create an accurate diagnosis. And of course, then your plan and your implementation. Welcome to Austin, Texas, and welcome to the Phil Kline Dental Podcast. I think we can all agree that dentistry has become remarkably good at repairing disease. We restore teeth, replace missing teeth, treat periodontal disease, and manage the consequences of oral disease every day. But what if our greatest measure of success shouldn't be how well we treat disease, but how effectively we prevent it from happening in the first place? Our guest today is Penny Hatsimanalakis. She has spent decades thinking about and practicing dentistry in precisely this way. Penny has specialized in periodontics and prosthodontics since 1994 and joined the University of British Columbia's dental faculty in 2002. She believes that understanding the why, the underlying risk factors that contribute to disease, can fundamentally change the way we practice. Instead of waiting for disease to appear and then treating it, what if we could identify risk earlier? intervene sooner, and practice truly proactive dentistry, preserving our patients' natural teeth and tissues for as long as possible. So stay tuned for a fascinating conversation about what success in dentistry really means and how a better understanding of risk can help us move from repairing disease to preventing it. Before we get started, I'd like to thank all of you for tuning in. If you're enjoying the show, please follow us on Apple Podcasts and Spotify, and even better, leave a review. By doing so, you're not only showing support for what we do here, but your reviews are instrumental in getting more dental professionals to listen and benefit from our content. We really do appreciate it. Joining us today from Vancouver, British Columbia is Penny Hatzimanolakis. She is a published author and national speaker, and she serves as an advisor on multiple industry boards. Penny, welcome to the show. Thank you. Thanks for having me. Yeah, we're very happy to have you on the show. And before we get started with the questions, I do want to give our listeners a brief overview of P4 medicine, because that is the foundation of our discussion today. For those who may not be familiar with the concept, P4 medicine is a healthcare framework, if you will, that envisions a shift from reactive disease treatment to a more proactive approach. And the four Ps, I guess we should talk about them, in P4 medicine stand for predictive, preventive, personalized, and participatory. And apparently the framework for P4 medicine, a little trivia, was first described by Dr. Leroy Hood. He was a renowned molecular biologist out of Seattle in 2008, which is actually not too far from you, Penny. That's right. It's a good three -hour drive to Vancouver. And the whole idea behind this medical framework presents an intriguing question for dentistry. What would happen if we applied those same principles of P4 medicine to oral health? And that leads me to my first question. We talk about achieving predictable clinical success all the time. You can't go to a lecture where a key opinion leader isn't showing slides saying, you know, if you follow this protocol, this is going to give you the best odds of predictable clinical success. So I think in large part, dentistry has become exceptionally good at repairing damage. But my question to you is, Penny, how are we doing? as a profession if our primary measure of success was how much disease we prevented in the first place Yes, very great question. And I would challenge the premise of what we currently call success. So just like you mentioned, dentistry tends to measure what is easy to count, restorative place, follow this protocol for implant predictability, what type of pockets do you have, so on and so forth. But those are largely treatment outcomes. And what we don't routinely measure is how many restorations did we prevent? How much attachment loss did we? prevent how many teeth remained healthy because of something we did so i think if you were asked yourself or any of your listeners and you say okay what was my success percentage rate and you would have to we don't really measure that but if you were to take an estimated guess you'd probably be around maybe 10 15 percent if you went to a surgeon and you said you know what is the success rate and they said 10 to 15. i'm not sure you'd say you know sure doc go ahead i think you'd say uh thanks but no thanks so this really challenges the definition of success dramatically and i think what the important distinction would be prevention isn't the same as telling someone to brush and floss it really is about trying to understand the why the disease happened in the first place for that particular person and not just kind of do a general you know, here's your disease, here's your classification, here's the therapy. I also want to make it very clear that prevention is not anti-treatment. And that's a big message we have to make sure that that gets weaved through in our conversation. Yeah, and that's what I wanted to ask you about that. It's like very challenging to present this idea to a dentist who just spent a complete fortune going through college and dental school. is raring to go chomping at the bit to go out there and practice on real people the things they learned in dental school. And then, you know, they're coming out now, these dentists, in an era where we are making progress with minimally invasive dentistry. I mean, that's taught ad nauseum. We're getting into more conservative methodologies with our tooth preparation because we have... adhesive systems that preclude the need for mechanical retention. So we are making progress. But for someone like you, and I'm retired, so I'm 100% in agreement with what you're teaching. But when you're talking to a dentist and you're saying your goal is to maintain oral health and perform the minimal amount of dentistry necessary to achieve that goal and look for clues that say this patient is heading down a path in this direction and we're going to circumvent all those issues, which would eliminate a lot of treatment. Now, that's also going to eliminate a lot of revenue. So as a dental practice owner, how do we balance all this? Excellent point. And it's really about understanding that difference. Because if we look at the statistics in the UIC, specifically when it comes to periodontal disease, there's...% of the population has disease, so treatment is going to be necessary. We cannot control the disease process for anyone. We have cancer research going billions, trillions of dollars. We still have not stopped, right? But the goal is, because in my opinion, this is all about a risk management situation. We cannot necessarily say someone's going to have X or Y, but what can we put in place to be able to look at the future because i think we focus more on the reactive of patient comes in we do assessments we say you have this disease then we jump right into therapy which is what's going to be needed for a lot of patients. But then going forward, how do you then continue that patient and not do a wash and repeat, but more be about, okay, now let's understand your risk. at this point in time in your life and let's just see if we can minimize that because i think people if you look at the wellness industry it's a trillion dollar industry people will pay for prevention and promotion versus the treatment and if we look at implants you know who wants to spend that kind of money to have the implant when it's needed it is needed it will always be needed right but how do we change the focus i think that's a great point penny that Once you stabilize the patient and do the things you need to do to get the patient in a functional state where the oral health can be maintained, disease is under control. And then you can focus at that point on identifying risk factors that are causing all this in the first place. And that's the why. So that's going to reduce the amount of dentistry needed down the road. And I think that's what your main point is. Where did you get your background in perio? Because that is your expertise. So from the university perspective, it's, you know, I'm with the graduate students. I've been at the University of British Columbia for over 20 years. Research, the graduate students have to do a master's while they do their degree in periodontics. And then, of course, also at the university, we have multiple disciplines in pros and ortho. So we're constantly working collaboratively. So a lot of the cases that come, it's not just a silo of, oh, it's just perio, it's just ortho, it's just pros. And then my practice is based on more. It's a center for everybody. My youngest client is four years old and loves GBT guided biofilm therapy. And the oldest is 98 and just recently got an implant. So, again, it's very customized to the individual. And that's where I feel I can say, honestly, as a practice owner, you know, for the dollar perspective of profit, it preventative is really. a way to go. Yeah. So it's the best thing for the patient and it certainly makes the healthcare provider feel good about themselves. But I'm really glad that you're pointing out that preventative dentistry can be profitable and we don't need to do aggressive restorations and all the things we've talked about earlier if they're not absolutely necessary. And we need to focus on planning to kind of avoid a lot of those treatments. But I'd like to talk about one preventative protocol that I actually had done to me, which is GBT, guided biofilm therapy. I had it done by a dentist here in Austin, Texas, and I was really impressed with it. The whole program makes sense. It's based on everything you're talking about, which is prevention, but it's a treatment in itself because it comes with a machine and everything else. Tell us about GBT. So guided biofilm therapy or GBT is a protocol that is grounded in science. And it is to support, let's say, a practice, whether it's a general practice or a specialty practice, really a breakdown of they call it eight steps to which can allow someone to a clinician to. And then, of course, then you've got calibration amongst all of the clinicians that are in the practice. So the patient is hearing the same story and, you know. protocols and procedures. And the beauty about GBT is that it takes this concept of minimally invasive that you mentioned earlier, and then it also allows these protocols to think about being the p4 so if you took the p4 concepts that we that you explained earlier and then gbt8 protocols you can see that they're meshed together so where you want to be preventative or predictive they are aligned with each one of these protocols and it's really a great mixture of both so therapy because you have the mechanism to do the biofilm disruption which is the etiology to disease and then you have the concepts of in your assessments which is obviously your first step, then you start to think about what are the things that I need to be able to identify what's going on with this patient at this particular moment. Because three months from now, six months from now, we don't always stay the same. Our health trajectory doesn't stay the same either. So today, currently, what's going on? So in the sense of now doing prediction. So now you can really take this protocol and go as deep as you think would be ideal for your practice. So if you want to do salivary diagnostics, this is something that you would now could introduce. Or you can keep it as simple and straightforward of just saying, hey, you know what, this patient I think is having a hard time buffering because when I disclose the patient, I see all this acidity in the mouth. What's going on? Again, going back to why is what is being presented right now going to help me create an accurate diagnosis? And of course, then your plan and your implementation. So just to be clear, when you're talking about GBT, you're talking about a device, guided biofilm therapy device, but also the whole protocol behind it or that goes with it. You're using this tool while understanding other factors that are involved with the progression of the disease and stabilizing it. Now, something that's really interesting when it comes to prevention, especially in the perio world and the... the dental hygiene departments of general practices and also per dental offices, we've been telling patients for generations, see in six months, referring to the two dental visits per year. But there is actually a fascinating question here. Where did the six months timeframe originate? And the reason why I'm asking this is because, you know, we're talking about making these treatments precise to the patient. But meanwhile, everybody's told. see in six months. And again, a little bit of trivia, which I like to bring on the show, believe it or not, one of the earliest documented references to visiting the dentist twice a year appeared in a Colgate toothpaste advertising booklet around 1922. Most of us were not alive then. At least I wasn't. I don't think you were. I don't think you were either, Penny. And by the 1940s and 1950s, Toothpaste companies were heavily promoting the same message. Brush your teeth twice a day and see your dentist twice a year. So are we really practicing prevention based on the patient's individual risk factors or are we still following a schedule that was at least in part created by Madison Avenue? Yes, we're still, unfortunately, that is not, and it's not evidenced in form decision making either. There is no science behind seeing a dentist, you know, twice a year. Is that going to ensure that you're not going to have disease? No. Brushing twice a day? No. So the only thing, and I think there was one more thing on those advertising was nutrition. which is the only thing that's grounded in the science. Well, I mean, it's like if you took a low-risk 70-year-old patient and then you took a high-carriage-risk 30-year-old patient, are they necessarily going to be on the same recall interval? No. Absolutely not. Absolutely not. So when do you think it's a good time to establish that recall protocol for an individual patient so that you can really move into precision prevention? I think the caveat here would be you would start to think about risk -based care, right? That's kind of like the language I think we should be helping our patients understand and our future clinicians to understand. And it doesn't, you know, it's not a perfect algorithm either, right? So we're still trying to review the literature, as we just said, we don't. have necessarily we know for sure that when we have a shorter interval for example with implants so that seven-year-old if he does have implants then we may want to but again there is no set interval for that maintenance it really will depend on all the other risks factors and or assessments that we're doing to be able to give us so rather than saying everyone should have individualized recalls I think we should stop pretending that there's one interval is equally appropriate for everyone while acknowledging that our ability to precisely calculate the ideal interval is still evolving. And it's really going to be based on to that individual at that point in time to help you make that plan that you're supposed to create. Yeah, no, it sounded a little bit circuitous, but I understood you. When I talk to periodontists, they do tell me that they encourage certain patients to come back every three months. But I think that anything more frequent than that is not practical in a lot of patients' lives. They can't come back every 30 days to come to the dentist for whatever reason, whether it's work, cost, time, whatever it is. Three months seems to be the most aggressive time frame that I hear periodontists are prescribing to their patients or encouraging to their patients. What's your feeling about that in your practice? Are you getting resistance from patients when you let them know that they have a fairly progressive situation or an active disease process that needs to be managed more frequently? Do they resist coming back every three months? I think it's a mixed in the population. I'm lucky for where my location is. So I'm very mindful of the privilege that I have to work where I do. However, in that there is also a lot of understanding because we take the approach of I'll call it periodontal medicine. That's kind of how I explain it to the patients. So they understand that the oral health and their overall well-being is connected. And so for some individuals who are going through some. treatments the recommendation would be how do you feel about me supporting you through this process and I don't get resistance because they understand what we're trying to achieve but the three months is an average again there is no science that's going to say it must be three months for some individuals it is two months and for some it's one so again you're customizing it again keeping in mind as what you intelligently just said it's not always realistic for individuals to come in on that frequent on that frequency but i don't also don't want us to be pinholed to you have periodontal disease therefore you miss you must come in every three months that's not you know, what we're trying to retrieve. Right. So your approach to the patient is that you're partnering with them and you're doing this together because a lot of times when the patient finally ends up in the chair of a periodontal practice, they look at themselves as a periodontal failure. They look like, okay, my GP did everything they could. They seemed optimistic. I had a great hygienist over there. And then they're just like, you know, raising the white flag and saying, you know, Mrs. Jones, we love you, but We can't help you anymore. It's kind of unfortunate and kind of sad because maybe Mrs. Jones was doing quite a lot at home and she was actually complying to the best of her ability with the instruction she was getting from the GP on how to keep her periodontal health as optimal as possible. But she ended up in the periodontal practice. How do you deal with that kind of patient? How do you get them out of that mental state of feeling like they're a failure and they're destined to lose all their teeth anyway? Yeah, great question. And it's really close to home for me because the very first thing I say to patients is, I'm not your judge, I'm your coach. And I'm like, did you forget to read the sign before you walked into the operatory here? We really try to emphasize to them that you're here because you need the support, just like an expert golfer needs a coach. Just like, you know, all of us need support in all these domains. And thank goodness that your general office has cared for you as much. they have and they want the best for you and we have different tools just for example gbt if they don't have that machinery then that's a difference for that individual patient so they really get to understand that participatory part in the p4s is pivotal in my opinion and the research would support as soon as you have the the patient on board and understanding what's happening the success or the outcomes are going to be even that much better at this point, because they also come in maybe feeling as a failure, as you said, but they're really looking at us to say, oh goodness, okay, this is the last point before X will happen. Yes. Yeah, that's true. So with your experience, Penny, do you see noticeable changes, distinct changes in the health of the periodontium of the patient that's referred to you by a general dentist when you use GBT? Changes that... excites you yes not only in the protocol because again as we said earlier we start with assessment it allows us to dive potentially do more risk assessments to be able to try to understand what's happening we have the disclosing solution here this is what they see it and again you use motivational interviewing skills you know would you like to see you know yes i want to see and then they see all the purple in their mouth and of course are mortified and reinforce the fact this is no judgment here we're here to help you may not get it on the first go but that's why we're here working together and then you know you start talking about things like nutritional counseling all these things that we learned in our education but we don't put into use as best as we can for multiple reasons there's no judgment here on gps or any other practice there are real barriers there but then going back to gbt that and then you're before you even picked up a hand instrument like a scalar and ultrasonic you really have a good understanding of what's happening with your patient and then the protocol itself with the machinery now the equipment then yes you can get access and you know when you're using erythritol powder that's implementing and changing the aura flora. So yes, there's definitely improvements, especially with implants. So I do want to get back to the principles of P4 medicine and how they relate to dentistry. In fact, you proposed a fifth P to this framework, an additional P, and that is preservation. And I think more and more dentists today are talking about preserving tooth structure. So do you think preservation will become the overarching goal of this new model? and this all goes along with preserving quality of life for as long as possible, what would a truly preservation-focused dental practice look like? Yeah, so... yeah, for my lens as well, it's more about preserving, right? The root structure in particular, you from the inside, me from the outside. And like you said earlier too, in the education that we have now and learning how to do restorative procedures, you were trying to be minimally invasive. I think that's the buzz term. So again, preserving of the biology, right? It's don't unnecessarily remove healthy tissues. And so... How do we do that? Whether it's a hand instrument, an ultrasonic, having the patient do their oral self-care, you're preserving the natural gentition. Don't just jump to replace. There's a lot of cases, a lot of infrabony defects. Patients have had consults. It needs to be extracted. We do what we do. In a non-surgical way, hygienists can grow bone, especially in an infrabony defect. as possible. Going back to, I guess, maybe periodontal health, don't wait until the attachment has been lost. Try to figure out why the recession or non-CCLs are happening. What about periimplantitis? In the US, for instance, patients over 50, we're looking at 8% of them have at least one implant. Are you seeing a change in progression in periodontal disease? Because these implants don't have a PDL, they don't have the resistance to bacteria and deterioration that a natural tooth would have. How are you seeing that and how does that fit into this 4P or even I should say P4 or P5 framework? Yes, very much so. Because again, anytime we have implants, we have to be very diligent in our assessments. So if you're using guided biofilm therapy, even if you don't have the machinery, you can still use the protocols and the concepts. And you'll be way ahead to be able to identify things that are potentially happening, which of course, with implants, this is our main concern. Early detection is the key to success. Although I can take up to five years to start to notice some challenges. with some implants but definitely this is when we think about the p4s uh or maybe the p5s um now we're trying to say okay success right do we want success we want survival what is the key here with implants i mean we don't just want something to be even with natural teeth we don't just want a tooth to be there present we want it to be in function we want it to be able to support quality of life we want it to support in eating and and so on and so forth for the longevity or the health span of that individual right so the p force and gbt mixed together is the great combination to be able to support in helping in reducing when it comes more potentially from Well, I would actually say from both venues, because biologically, we know one of the etiologies of implantitis, so on and so forth, more since the biofilm from that perspective. But then we also have the planning and everything that goes before. So with the concept of your assessments, before you place an implant, you really should be assessing whether or not they are good candidates for an implant. That's a really important point. And that includes the medical history of the patient, what drugs they're taking. Because as you go through that medical history and you identify risks, and then you start to pile these risks on top of each other, and then you still go ahead and do the implant. And that could be a choice that... could be the right thing to do for that patient at the time, but the patient needs to know what they're up against. And so does the clinician because the surprise later on when they start to see a peri -implantitis, the rapidness, the speed in which that implant deteriorates happens much faster than a natural tooth. So this goes along with your prevention and also identifying high risk. And that was the beginning of this podcast episode. We talked about how important. It is. Now, we have AI tools now. Do AI tools help you with any of this using whether it's CBCT, where you can highlight the beginning of pocket formation? What are some of the things that you could pick up using more sophisticated technology in prevention? And it also ties back to... preservation of the patient autonomy i see a lot of treatment plans i call them care plans but treatment plans that patients cannot realistically maintain and so then if we don't have this information to be able to support a patient along this healthspan journey we're potentially hundreds of people are walking around thousands of people are walking around pre-diabetes and we know the relationship between diabetes perio and implant so they're at a 50 risk of again it's a risk it's not a causation of having peri-implantitis if they are type 2 diabetes so all this preservation in alignment now with potentially ai technologies could potentially help a clinician pull this information together to my knowledge we don't have one great system yet i'm sure it's in the works somewhere where it can pull all the data the restorative the perio so as far as i know we still don't have the widening of the pdl so if anyone's listening out there that has that Yeah, I mean, this is all predictive. I mean, this fits under predictive. Exactly. Yeah. And there's no question, Penny, we are moving in that direction because as AI aggregates more and more data from millions of cases, we're going to be available to all clinicians is going to be AI software that's going to allow us to predict things that would just otherwise be almost impossible to do because of so many different variables. But I think one of the challenges we have is that dental school is four years. There's still some programs that are three years, believe it or not, but they're actually the same amount of hours, but they're condensed into a three-year program. But in a period of four years, with all the new technology that's coming out, and they still have to learn the basics, for them to understand what you're talking about here, which is understanding the risk factors and trying to plan ahead instead of what's... thing to do for them to get out of the door while they still have insurance with their employer. So the whole way we look at the way we treat our patients, we have to look at, I think the runway is a little bit longer. We have to start thinking about, like you said, precision prevention and preservation. So let me ask you this last question here and we'll wrap it up. And it's been a good discussion. You make an important distinction between lifespan and health span. What does that mean in dentistry? I think I would say lifespan is how long we live and health span is how long we live in good health and function. So dentistry has historically focused heavily on tooth survival, as we talked about, or implant survival or success, right? But surviving isn't necessarily the same thing as a healthy dentition. right if you have the 85 year old who technically has 24 teeth but has poor chewing you know xerostomia complex restorations pain did we achieve success right now that's that's a very good point um yeah because we do you know we look at what the insurance company defines as a success and they say well a composite that lasts for five or six years is a success because then they pay for another composite after that although many dentists are getting many more years than five um but you know that's a good point i mean we we could only do the best we can yes and it depends on the patient and dentistry is a very overwhelmingly difficult profession in so many ways regulatory hr paying the bills managing people you know it's just tough It is a very difficult profession. There's just a lot we're learning now. And I think the profession is moving towards preservation more than ever. And I think a lot of that had to do, as far as restorative work, the adhesive systems we have. And just in endodontics alone, we're learning a lot more about vital pulp therapy, which is actually doing pulpotomies and partial pulpotomies on mature teeth. Now, when I was in endo school, that was... heresy nobody did that when you had a carous exposure that basically implied that bacteria was introduced into the pulp and the pulp had to be removed and we're talking about pulpectomy and obturation and now we're preserving tooth structure by not doing the root canal all the time on a vital case and we're actually especially taking a high-speed burr with water and taking two to three millimeters at a time of pulp tissue away until we can get some form of hemostasis. And then we put a calcium silicate-based hydraulic cement over that, and we just avoided a root canal on a patient, which cost a lot of money, not to mention the additional cost of restoring the tooth using an indirect restoration, which is not uncommon after endodontic treatment. So I think we are making advancements. in the concept, but I think people like you, having people like you around that are teaching this and using the kind of tools, for instance, guided biofilm therapy and the whole protocol that goes with that device is very, very hopeful that we're moving in the right direction. Any closing thoughts before we wrap it up? Yeah, well, I think you summarized it quite well there with the overall, when you look at all the disciplines and where each discipline is trying to be minimally invasive, rethinking their protocols. And the whole goal for everybody is really shouldn't simply to be to help people keep their teeth or implants. It should be to help people keep a healthy, functional dentition for as much as their lifespan as possible. I think that would be the ultimate goal. Yeah, amen to that. Penny, thank you so much. Keep doing the great work you're doing at University of British Columbia. Yeah, British Columbia. Okay. Good luck to you. And thank you so much for being on the show. Thank you for having me. It was a great pleasure.

Keywords

dentaldentistEMS DentalCaries Infection/DetectionPatient ManagementPeriodonticsPreventative Therapy

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