Episode 522 · December 28, 2023
Best Responses to 10 Common Questions Asked by Your Patients
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Featured Guest
Dr. Mark E. Hyman
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Dr. Mark E. Hyman is a renowned dentist from Greensboro, NC, and a public speaker whose work is characterized by his warmth, enthusiasm, sense of humor, and passion for dentistry. As an accomplished seminar speaker, he has lectured throughout North America and Europe at every major dental meeting. Dr. Hyman has earned national and international recognition for his seminars. Since 2001, Dentistry Today magazine has selected Dr. Hyman as one of the top speakers in dentistry. He loved his thirty-two years in private practice, and currently serves as an Adjunct Full Professor and Special Assistant to the Office of the Dean at the UNC Adams School of Dentistry in Chapel Hill, NC.
Episode Summary
Today we'll be learning how to deal with difficult questions posed to us by our patients, usually right there in our operatory. Being prepared to answer these questions in the most effective way can empower you to improve your rapport with your patient, get things started off on the right foot and ultimately lead to improved case acceptance. Our guest is Dr. Mark Hyman, who was in private practice for thirty-two years and currently serves as an Adjunct Full Professor and Special Assistant to the Office of the Dean at the UNC Adams School of Dentistry in Chapel Hill, NC.
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