Episode 623 · December 4, 2024
Emergency Action Planning for Violent Incidents in Dental Facilities
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Featured Guest
Mary Govoni, CDA, RDA, RDH, MBA
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Mary Govoni is an internationally recognized speaker, author and consultant on clinical efficiency, ergonomics, OSHA & HIPAA compliance, infection control and team communication.
Mary is a past president and a life member of the American Dental Assistants Association, a member of the American Dental Hygienists Association, a consultant to the American Dental Association Council on Dental Practice, a member of the Organization for Safety Asepsis and Prevention, the National Speakers Association, and the Academy of Dental Management Consultants and the Speaking and Consulting Network. She is featured speaker on the ADA Continuing Education and Lifelong Learning seminar series and the infection control columnist for Dental Economics magazine.
Episode Summary
As dental professionals and practice owners we have a lot to think about and manage in order to keep everything running smoothly at the office. But there is one thing that is probably not top of mind... and that's workplace violence. The odds of a violent incident unfolding in our practice is relatively low. But if it happens, the question is, are you prepared? So we invited Mary Govoni, RDH, CDA, MBA, to talk to us about workplace violence in the dental setting and what we can do as dental professionals to best protect our team members and patients. How do we identify the risks, de-escalate a potential violent interaction and ultimately decide, in the case of a deadly threat, whether to run, hide or fight. OSHA link: https://www.osha.gov/etools/evacuation-plans-procedures/eap/
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